Medical Assistance in Bahamas

Policy 2: Essential Plan

• Includes all the benefits of the Affordable Plan benefits, plus:

• Discounted Doctor’s Visit at Your Accommodation: In case of a medical emergency, you can pay a fixed, very low fee for one doctor’s visit to your accommodation.
• Knowing that you’ll only pay a small, fixed fee for the doctor’s visit relieves you from the stress of facing large, unexpected expenses. In addition, you can reclaim your payment from your insurance company.

• Additional Visits: Subsequent visits are charged at the full rate.

Additional Medical Services

• Insurance Validation: Confirm treatment coverage under your insurance policy.
• Treatment Management: We coordinate your medical care with our global network.
• Cost Assurance: Ensure reasonable treatment costs.
• Invoice Handling: We manage billing and payments.
• Regular Reporting: Keep your insurance company informed.

Additional Medical Services

• Insurance Validation: Confirm treatment coverage under your insurance policy.
• Treatment Management: We coordinate your medical care with our global network.
• Cost Assurance: Ensure reasonable treatment costs.
• Invoice Handling: We manage billing and payments.

Regular Reporting: Keep your insurance company informed.

 Policy 3: Premium Plan

• Free 24/7 Telemedicine Services: Access to medical advice via messaging or video calls.
• Prescription Refills & Medication Management: Get assistance with refills and follow-up care.
• One Free Doctor’s Visit:

Enjoy Complete Peace of Mind with your Premium Plan
By choosing your premium plan, you get full medical coverage without worrying about additional, unpredictable costs. With a completely free doctor’s visit to your room, whenever you need it, you can rest assured that your safety is in good hands, without any financial stress.

Why worry about unexpected medical expenses when you can be fully covered? Your premium plan takes the burden off your shoulders, letting you enjoy your trip with complete safety and peace of mind.

            Additional Visits: Additional visits at a discounted rate.

Note: For couples or families with kids, the free visit in the Premium Plan is limited to one person.

Additional Medical Services

• Insurance Validation: Confirm treatment coverage under your insurance policy.
• Treatment Management: We coordinate your medical care with our global network.
• Cost Assurance: Ensure reasonable treatment costs.
• Invoice Handling: We manage billing and payments.

Regular Reporting: Keep your insurance company informed.

In order to request a telemedicine service or a doctor’s visit at your accommodation, inform our telemedicine Doctor or our helpline that you are a policyholder of the T.M.A. Company and provide your policy number during the call.

0034913016387     Help Line

We’re available on call 24/7 to provide you, with the care and assistance you need

Telemedicine Platform

Prior to your arrival at your accommodation, make sure to connect to our telemedicine platform.

Just follow the steps in your policy, and up to 48 hours before arriving at your destination, you’ll be connected with leading medical professionals online, ensuring you’re ready for any health concerns while traveling.

In the unlikely event of a medical incident, firstly contact our telemedicine platform and follow Doctor’s advice and instructions.

If the telemedicine doctor insists for a doctor’s visit at your accommodation, contact our 24/7 Help Line and we will send ASAP a GP (General Practitioner) for your medical treatment.

Note that only the person whose billing information is in our records, can contact our Telemedicine platform and our 24/7 Help Line, for initial instructions and consultations.

A General Practitioner will come as soon as possible, based on his availability and the needs of other patients, prior to your call.

Our General Practitioner may ask for your policy email for verification along with your passport and will provide an initial assessment and medical treatment according to Medical Legislation, for General Practitioners in each country you travel.

If additional treatments are needed, the patients must pay the doctor directly.

If the General Practitioner recommends seeing a different or specific specialist, please follow their advice and arrange a visit with a specialist available in the area of your travels.

Our doctor will provide detailed guidance.

Please note that the cost of these treatments is not covered by your free services.

GDPR – Medical Records

Due to GDPR Compliance we never get copy of your medical report from the telemedicine Doctor and / or our GP Doctor and / or any other medical examination of yours.

Medical reports, medical exams and / or results, are delivered only to the patients personally, in hard copy and / or via their personal e-mail.

Right of Cancellation – Refund Terms

Information on the consumer’s Right of Cancellation & Refunds according to E.U. Legislation

You have the Right to cancel your policy within 14 days of paying for it, as long as you do it at least 24 hours prior to your embarkation on your boat.

You have to send your cancelation note to our email canselation@travelmedicalassist.com with full details of your billing info.

If you cancel according to the above, you should get a full refund.

E.U. Legislation

https://www.gov.gr/